Terms of service
Review the terms governing use of The FX Tools SaaS platform and operational CRM services.
1. Introduction
These Terms of Service ("Terms") govern your use of the services provided by The FX Tools ("we", "our", "us"). By accessing or using our platform, you agree to be bound by these Terms.
2. Description of Service
The FX Tools provides a software-as-a-service (SaaS) platform offering CRM and operational tools for brokerage businesses, including integration with MetaTrader 5 systems.
3. Eligibility
You must be authorized to act on behalf of a brokerage or business entity to use our services.
4. Role and Responsibility
- The FX Tools acts solely as a technology provider.
- Our clients (brokerage companies) are responsible for their end users and regulatory compliance.
- We do not provide financial, trading, or investment services.
5. Acceptable Use
You agree not to:
- Use the service for unlawful purposes
- Send spam, marketing campaigns, or unsolicited communications through the platform
- Attempt to disrupt or abuse the system
6. Email Usage
The platform supports transactional email communication only, including:
- Account creation
- Password resets
- Transaction notifications
- Security alerts
Marketing or promotional email usage is not supported.
7. Data Handling
We process data strictly on behalf of our clients and according to their instructions. Clients are responsible for obtaining proper consent from their users.
8. Service Availability
We aim to maintain high availability but do not guarantee uninterrupted service. Downtime may occur due to maintenance or unforeseen issues.
9. Limitation of Liability
The FX Tools shall not be liable for:
- Indirect, incidental, or consequential damages
- Losses arising from use of the platform
- Actions taken by client end users
10. Termination
We reserve the right to suspend or terminate access if these Terms are violated.
11. Changes to Terms
We may update these Terms periodically. Continued use of the Service constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by applicable laws in the jurisdiction of The FX Tools.
13. Contact
For questions regarding these Terms, contact info@thefxtools.com.